The steps we follow

The pathway below highlights the key stages that Novo Healthcare follow in order to provide you with a truly bespoke and high-quality care service.

1. Call us

In confidence and with no obligation to discuss your needs and concerns

2. Free assessment

Novo Healthcare’s qualified care team will visit you or your loved one at home to discuss your exact requirements

3. Begin care

Novo Healthcare will match you with the best carer to meet your needs for the exact hours you need

4. Ongoing support

The Novo Healthcare team is always here for you to help with any advice or help you require

Home Care

Unforeseen circumstances can make the simplest activities of daily living challenging...

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Live in Care

We believe that moving people away from their own homes where they’ve lived for many...

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Hospital to Home

One of the leading causes of hospital readmission or slow post-hospitalisation ...

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Respite Care

Respite Care is temporary care, which provides family caregivers relief from the full-time...

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End of Life

We can provide comforting, end-of-life care for your loved one and assist the family during...

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Supported Living

Here at Novo Healthcare, we believe in enjoying a life that is full of purpose and realising...

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Specialist Care

Novo Healthcare is a specialist care provider providing service for adult clients...

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SERVICES

Novo Healthcare can help

At Novo Healthcare, we select the best, most-skilled carers in advance, so they’re ready to provide the care you want, right when you need it.

Medication Reminders

Timely prompts to take medication, drink water, and other daily wellness needs.

Staying Active

Support to keep you moving and healthy, from a simple walk to specific exercises.

Meal Prep & Groceries

From shopping for groceries to planning and preparing healthy meals you’ll love.

Transportation

Wherever you’re going, get a ride in a comfortable car — or yours if you prefer.

Light Housekeeping

Doing dishes or laundry, taking out the trash, plus seasonal projects and organising.

Personal Care & Hygiene

Assistance with dressing, bathing, or toileting. Always respectful and professional.

Companionship

Doing activities, building friendships, fellowship or just talking.

Check-in Visits

A skilled care advisor can be there in as little as 2 hours to check in on you or a loved one.